Online Purchase Policy – Bites of Cuteness

Thank you for shopping with Bites of Cuteness! We strive to provide a smooth and enjoyable shopping experience for all of our customers. Please take a moment to review our online purchase policy:

Cancellation & Refund Policy

We understand that sometimes plans change. We are happy to offer a full refund for orders that are cancelled before a shipping label has been printed and the package has been handed off to the shipping carrier.

Once the shipping process has begun, we are no longer able to cancel the order or issue a refund. Additionally, we do not offer product exchanges once an item has been shipped.

We appreciate your understanding and encourage you to reach out promptly if you need to make changes to your order.

Shipping and Handling Disclaimer

We take great care in packaging each item to ensure it arrives safely to your doorstep. However, once an order leaves our facility, it is in the hands of the shipping carrier. While most packages arrive without issue, we cannot be held responsible for any damage that may occur during transit.

Customer Support and Fair Resolution

Although we cannot guarantee replacements for items damaged in transit, we deeply value our customers and are committed to fair and thoughtful resolutions. If an issue arises, we encourage you to reach out—we are happy to work with you to find a solution that feels right for everyone involved.

Incorrect or Misrepresented Items

If your product does not arrive as advertised or you believe you've received the wrong item, please contact our support team at support@bitesofcuteness.com. We will review your concern and arrange for a replacement if applicable.

Thank you for your understanding and for supporting Bites of Cuteness!